Privacy Policy

Effective Date: 25 March 2026

Green Thumb Tree Specialists respect your privacy and are committed to protecting your personal information.

Information We Collect:

We collect personal information such as your name, phone number, email address, and any details you provide through our contact or service request forms.

How We Use Your Information:

Your information is used to:
– Respond to inquiries
– Schedule services
– Send appointment reminders and service updates
– Provide customer support
– Send marketing messages (only if consent is given)

SMS Communications:

By providing your phone number and opting in, you consent to receive SMS messages. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

Sharing of Information:

We do not sell or rent your personal information. We may share information with trusted service providers only as necessary to operate our business.

cookies and tracking technologies:

We may use cookies, tracking pixels, and similar technologies to enhance user experience, analyze website traffic, and improve our services. These technologies may collect information such as browser type, device information, and pages visited.  You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.

SMS consent and data sharing:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent will remain confidential and will not be shared or sold to any third parties.

Data Security:

We take reasonable measures to protect your data from unauthorized access or disclosure.

Your Rights:

You may request access, correction, or deletion of your personal data by contacting us.

Contact:

If you have any questions, please contact us at office@greenthumb-ottawa.com or 613-416-6262.